IDC defines Digital Transformation (DX) as the approach by which enterprises drive changes in their business models and business ecosystems by leveraging digital technologies and competencies. Business ecosystems comprise customers, partners, competitors, and the business itself, along with its business and regulatory environment.
Transformation is fundamental to scale
IDC has found that DX cannot scale as a top-down initiative. Our research demonstrates that DX relies on leaders' ability to foster a culture wherein transformation is a core tenet— and the domain of every person in the organization. Digital leaders who foster strong goal alignment across business units achieve higher levels of collaboration, transparency, and knowledge sharing by employees and partners, resulting in higher engagement, brand advocacy, and business performance, which are critical elements and impact key metrics of DX success.
Along with the next few questions on your Digital Transformation performance so far, you’ll find questions on leadership and culture change scattered throughout this assessment, as leadership affects every dimension and aspect of a Digital Transformation.
